We need to escalate this issue to management.

To increase in intensity or seriousness, often in a business context.
The team decided to escalate the project deadline.
If the problem persists, we will escalate it further.
She chose to escalate her concerns to the supervisor.
escalate an issue
escalate a problem
escalate a situation
intensify
amplify
heighten
The argument began to escalate quickly.

To increase in intensity or seriousness.
The tension started to escalate during the meeting.
Her frustration began to escalate after waiting for hours.
The storm is expected to escalate into a hurricane.
escalate quickly
escalate tensions
escalate a conflict
intensify
increase
amplify